Important Information
Policies
To help make your stay at The Residence Zanzibar in Zanzibar as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Policies support a calm, villa-based luxury experience.
- Check-In & Check-Out
Check-in at The Residence Zanzibar typically begins in the afternoon. Check-out is required by late morning.
- Age & Identification
Guests must present valid identification at check-in. Age requirements may apply depending on booking terms.
- Smoking Policy
Smoking is restricted to designated outdoor areas within the resort.
- Payments & Deposits
Major credit cards are accepted at The Residence Zanzibar. Deposit requirements vary by rate and booking channel.
- Cancellation Policy
Cancellation terms depend on the selected villa category, rate plan, and booking source.